Frequently Asked Questions

BILLING AND ACCOUNT QUESTIONS:

How do I cancel my server?

If you are looking to cancel your server with Eminence Gaming
We are not responsible if your server was deleted due to delayed payment.
You cannot cancel your server during its contract period.
If you require a refund please open a support ticket with our Billing Division.

SERVER AND TECHNICAL QUESTIONS:

Where is the server located?

Our servers are located in varies major cities. We currently have Game Servers located in Sydney, Perth, Brisbane and Melbourne. Our Webservers are located in Sydney and Perth.

SPONSORSHIP QUESTIONS:

Can I/My clan get sponsorship?

We do offer sponsorships. However at this time all spots are taken.